I've been doing an email template for a flier a customer wants to send, I've been doing it for two days now. Customer: "Its a bit big isn't it?" Me: "What do you mean big? I'm using the images you gave me, they'll determine the overall size in a sense." Customer: "I wasn't expecting it to be that size." Me: "Right I can resize everything but that means starting all over." Customer: "Can you make the font in the text box the same as the font on the images?" Me: "What font is it?" Customer: "I dunno I thought you would." Me: "But they are your images, hang on let me rummage around in my trousers I'm sure I have a crystal ball down there!" Customer: "Oh, erm, try Ariel" Luckily I know the guy, Muppet.
Customer: "Hi I'm after a bit of technical support we've bought some training software and I need to get it on the laptop and get the laptop on the Internet" Me: "OK you can drop it down here and we will configure it for £35 an hour or I can send someone out but that will be £65 an hour" Customer: "I thought we had an account with you?" Me: "No you've had nothing with us for about a year now" Customer: "Oh OK let me think about it" Yeah you carry on thinking about it
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