Owszat?

8:47am

Webmaster: "Pete, just thought I'd let you know xyz's ADSL is down."
Me: "Brilliant, thanks a bunch! Tell you what can you swap his mail to the Fibre a.s.a.p."
Webmaster: "But what if his fibre is down? Remember we don't monitor that."
Me: "Makes no odds, he's not getting email now so for him there's no change as such."

A short while later.

9:05am

Pete: "Hi xyz, before you say anything your ADSL is down and I've had your mail switched to the fibre."
Customer:
Pete: "As we cant monitor the fibre I have no idea if the email is being delivered."
Customer: "Mail is coming through."
Pete: "That shocked you didn't it?"
Customer: "Well, erm, yes, well."
Pete: "I can tell it did."
Customer: "Can you let me know why the ADSL went down?"
Pete: "If I get a definitive reason."

I shall be in smug mode for the rest of the day.

Comments

Post a Comment

Popular posts from this blog

What's that then?

Engineer: "Can you tell me what's on the screen?" Customer: "What's that?" Engineer: "You know, the monitor attached to your PC." Customer: "Oh that." Just let me cry, I don't mind crying, honest.
Read more

Mind reader

I've been doing an email template for a flier a customer wants to send, I've been doing it for two days now. Customer: "Its a bit big isn't it?" Me: "What do you mean big? I'm using the images you gave me, they'll determine the overall size in a sense." Customer: "I wasn't expecting it to be that size." Me: "Right I can resize everything but that means starting all over." Customer: "Can you make the font in the text box the same as the font on the images?" Me: "What font is it?" Customer: "I dunno I thought you would." Me: "But they are your images, hang on let me rummage around in my trousers I'm sure I have a crystal ball down there!" Customer: "Oh, erm, try Ariel" Luckily I know the guy, Muppet.
Read more